Hi Mike,

I apologize for the late response, as I am still tweaking this website while running the brick and mortar store.

The Endless Nightmare is a very strong bowling ball that has a wide range of performance based on its layout. It is recommended that whomever is doing the layout be very familiar with your game, and have had measured your positive axis point as well as observed your release to determine your initial axis tilt, axis rotation, and ball speed to rev rate ratio. Guesses to any of these measurements can cause an undesirable ball reaction when you are using your ball on its intended condition.

If the previous shop did their due diligence, you should be able to get a good rolling ball by making small adjustments to the texture of the cover stock or by adjusting balance hole size/depth. If not, you may be looking at a full plug and re-drill by someone who will collect the data needed to help you choose a layout.

As to your ball track hitting the thumb, I assume that this did not happen with your previous ball. I would double check any fitting changes made, as they could be cause for your release pulling the track up onto the thumb. There is also a small chance that the layout is attributable to the problem.

Thank you for your question. If you are still experiencing issues with this, feel free to call me at the shop or email me through the "contact us" button on the right if the page. Good luck and good bowling!